My Grandpa And I Went To Bank Teller: ‘I Have No Time For Poor Folks!’ But Grandpa Smirked And Said
Confrontation at the Counter
As we chatted, the kind young lady bank employee from the ATM approached us. Her name tag read Emily Mishra.
“I’m sorry for the wait. May I see your number, please? I’ll check it for you.”
Kneeling to match our eye level, Emily took the number from us. Then she went to John to verify, but he seemed to berate her. I couldn’t help but rush over to confront him.
“What’s the issue?”
Seeing me, John sighed loudly.
“What is it? You again? Can’t you wait just a little while?”
“But they have been waiting for quite some time.”
“Quiet down! I told you there’s a hierarchy to customers, didn’t I?”
John interrupted Emily’s words with that remark.
“I’ve been saying to prioritize customers who are likely to be profitable for our bank. Consider my orders as coming from the higher-ups at the bank. We can put people like the elderly living off their pensions in the countryside on the back burner.”
I was dumbfounded by his audacity. To my side, Grandpa was sizing up the situation. As John gave Grandpa a mocking look, he continued.
“Come on, elderly folks from places like this probably just hoard their pensions. They’re not a big deal for the bank. If you were a banker, you’d be more adaptable. The elderly have plenty of time on their hands anyway. They can wait.”
I couldn’t believe he was a banker with that attitude and retorted.
“Are you even a banker? I’ve never heard of a banker discriminating against customers.”
“Shut up! I’m the branch manager and my dad is the bank CEO. The way I do things is the way this bank does things. I can’t be bothered with poor folks like you. Just wait your turn.”
Grandpa’s Ultimatum
Watching John waving his hand, Grandpa’s eyes fixed on him.
“This is not good.”
I tried to stop Grandpa, but it was too late. Grandpa slammed the counter and shouted.
“I can’t trust a bank with a manager like you! I’ll be moving all my deposits as well as my companies’ elsewhere. Arrange the full amount now.”
With a stern voice, Grandpa made his demand. John looked startled momentarily, but then he returned to his condescending smirk. He checked Grandpa’s bank account.
“You’re all talk, there probably isn’t—”
But his face started turning paler by the second. His face had gone beyond pale, looking almost ashen.
“What… what… what’s wrong? Can’t you handle a poor person’s savings? I can wait however long it takes, just get it ready.”
Grandpa said this and heavily sat in the waiting room chair. John’s face turned pale blue. It’s no wonder; Grandpa is the CEO of a certain company. He’s approaching 80, but he’s still going strong.
He might look like any ordinary elderly man, but when he’s at work, he’s an imposing figure and quite intimidating. I don’t know the details, but his personal assets must be in the several million dollars, and the company’s funds even more.
His company, established by him, is quite big around here and contributes a lot to the community. When he walks around town, many people greet him, and it can take him about 30 minutes to walk just 300 feet. So he was chatting with various acquaintances earlier, but it seems the branch manager didn’t know about it.
He’s new to the job, so maybe that can’t be helped, but the previous manager had visited our house when he took the position. Maybe John just didn’t care enough. It could be said that John’s disregard for customers led to this situation.
Without saying a word, Grandpa continued to glare at John as if not missing a single move. That look must have been absolutely terrifying to anyone on the receiving end of it. I remember when I was little, getting scolded by my Grandpa was downright scary, so I can totally relate to that feeling of apparent terror.
John screamed and bolted from the place, running out of the bank. He recklessly started running, bolting out of the store.
“Huh? He ran away?”
“Mike, let’s contact the main office. That guy said he was the CEO’s son. We need to clean all the dirt from under the rug completely.”
Grandpa said with a smirk. Once he gets like this, nothing can stop Grandpa. He’s truly a force to be reckoned with.
I was about to call the main office when someone approached us. It was Emily.
“Sir, I deeply apologize for our manager’s behavior. I know it’s impertinent, but could we have a moment of your time?”
“What?”
Taking Down the CEO
After that, we would learn shocking facts from her. We decided we would take down John completely. We then gathered various documents and prepared everything to close our accounts and headed to the bank’s main office.
Grandpa had already scheduled an appointment with the bank CEO. Dressed in suits, both Grandpa and I made sure to present ourselves impeccably. Besides my Grandpa and me, two other slightly stocky employees also joined us. They were there for added security.
We didn’t take my usual car but instead rode in a black luxury car reserved for the CEO. Upon arriving at the main office, the bank president greeted us with a smile and led us to a meeting room.
Sitting there with a fake smile was probably John’s father, Paul Nelson. Next to him, in stark contrast to before, was branch manager John. With a confident smile, and behind him stood two men in black suits looking like bodyguards.
“I’m truly sorry for the inconvenience. It seems my foolish son has caused you some trouble. I deeply apologize for the other day. I have reflected on my actions; please understand.”
John Nelson lowered his head. It sounded like a superficial and insincere apology. People don’t change that easily, I thought to myself. I took out the documents I had prepared from my bag and spread them out on the desk.
“I have prepared the cancellation documents here. From now on, we will no longer do business with you. My decision is final, and I won’t change my mind. You not only insulted me but also insulted the elderly pensioners in Nebraska and the people living there. I can’t trust someone like you, especially if they’re the son of the bank president.”
At Grandpa’s words, Paul’s smile tightened. John’s smile had completely disappeared, and he looked pale and downcast. However, as expected from someone who had risen to the top of a bank, Paul quickly composed himself and began speaking in a soothing voice.
“Sir, I deeply apologize for John’s behavior. I know it’s impertinent, but could we have a moment of your time?”
